Aug 12, 2016 Enhancing case presentation skills

June 30, 2016
Location: Yorba Linda, United States
Speakers: Michelle Ryckman, Steven Bongard

Course overview

The key to reaching our financial and professional goals lies in our ability to effectively communicate and present treatment to our patients. Without patients accepting the treatment they require, we cannot put into practice all of the skills and technologies we have worked so hard to learn and master.

While we place great focus on honing our clinical skills, many dentists overlook the development of critical communication and case presentation skills. This comprehensive one-day seminar will focus on the development and implementation of effective forms of communication and critical strategies for case presentation to identify and effectively overcome many of the common barriers to patient acceptance. Proven, successful consultation protocols that have been developed and refined over thousands of consultations will be discussed in detail. New computer imaging technology and software have provided tools for us to effectively inform and communicate with our patients. This course will consider the indications and limitations of these advanced tools and discuss specific strategies for their implementation for successful case presentation.

This course is recommended for dentists, treatment coordinators, and all office staff.

After this one-day course, the participant will…
– Understand effective communication skills that will improve overall relationships with patients.
– Identify and understand the common barriers to treatment acceptance.
– Identify patient-specific strategies to overcome these barriers. 
– Learn how to maximize the efficiency of this process by empowering the dental team to be an integral part of the entire patient journey. 
– Understand how and when new 3D imaging software like NobelClinician® can be beneficial to educating and communicating with patients. 
– Identify when and how to modify and adapt the consultation process as required for each individual patient to maximize case acceptance.

Course availability:

  • Course level : Foundational / Fundamental Treatment
  • Language: English
  • Course duration (days) : 1
  • CE credits : 6.5
  • Course fee: $249.00 (excl. tax)
  • Max. participants : 50

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